This course will guide you to the essence of the basic concepts of conflictology, theoretical areas and approaches; will help to understand the importance of constructive conflict resolution in future professional activities. As a result of studying the discipline you will be able to get acquainted with the concept of "conflict", methods of diagnosis, analysis, conflict prevention, structural and dynamic characteristics of conflict, typology of conflicts, determinants of their origin and development, means and technologies of their constructive solution.
- Учитель: Ярослав Людмила Олександрівна